Christopher J.
Director of Benefit Plan Administration @ Blue Cross Blue Shield | Overseeing Benefit Plans and Operations
- Role
- Director of Benefit Plan Administration, Special Accounts Team Operations & Member Exp at Blue Cross Blue Shield of North Dakota
- Location
- Fargo, ND, US
- LinkedIn followers
- 500 followers
About Christopher J.
As Director of Benefit Plan Administration at Blue Cross Blue Shield of North Dakota (BCBSND) with nearly eight years of experience, I oversee the administration of fringe benefit plans for trade groups such as Asbestos Workers, Plumbers, and Electricians. My role involves managing client relationships, resolving complex issues, and ensuring operational excellence in areas such as claims processing, budgeting, and member services. Our team collaborates with attorneys, consultants, and auditors to align strategic goals with client and member needs. Leveraging expertise in leadership and process improvement, I drive initiatives that enhance service quality and compliance. Dedicated to delivering tailored TPA services, I strive to empower client boards and foster impactful member experiences.
Experience
Director of Benefit Plan Administration, Special Accounts Team Operations & Member Exp
Blue Cross Blue Shield of North Dakota
Aug 2017 — Present · Fargo, ND, US
Oversaw the administration of fringe benefit plans for multiple union trade groups, enhancing operational efficiency. • Resolved complex issues involving client groups, attorneys, and auditors, ensuring seamless daily operations. • Led budgeting and purchasing initiatives, optimizing resource allocation and improving employee relations.
Education
University of North Dakota
Bachelor's degree, Criminal Justice and Corrections with a Minor in Psychology
1996 — 1999
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