Christopher Hetrick
VP, Senior Business Support Manager at Citizens
- Role
- VP - Senior Business Support Manager - Office of the Customer at Citizens
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Christopher Hetrick
Experienced Manager with a demonstrated history of working in the banking industry…
Experience
VP - Senior Business Support Manager - Office of the Customer
Feb 2024 — Present · Pittsburgh, PA, US
Education
Robert Morris University
Master of Science (MS), Organizational Leadership
2014 — 2018
Point Park University
Bachelor of Arts, Broadcast Journalism and Mass Communications
2001 — 2005
Skills
- Cross-Functional Team Leadership
- Operations Management
- Access
- Employee Engagement
- Program Management
- Coaching
- Team Leadership
- Strategic Planning
- Banking
- Risk Management
- Team Management
- Relationship Management
- Outsourcing
- Data Analysis
- Contact Centers
- Management
- Team Building
- Microsoft Excel
- Operational Risk
- Microsoft Office
- Sales
- Business Analysis
- Forecasting
- Project Planning
- Cross Selling
- Process Improvement
- Performance Management
- Financial Services
- Crm
- Employee Training
- Leadership
- Call Centers
- Analysis
- Vendor Management
- Retail Banking
- Credit
- Customer Experience
- Time Management
- Business Process Improvement
- Project Management
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