Christopher Harkins

Experience

1. District Manager

   Prometric

   Mar 2024 — Present

   Manage teams of professionals within the CST and EST region on daily basis to meet or exceed company objectives. Identify skill gaps and schedule trainings to team members. Address team concerns and provide direction whenever needed. Ensure that all business operations are done in accordance with company standards. Resolve all customer issues and ensure to provide outstanding customer services. Conduct performance evaluation of team members and provide feedback for improvements. Build strong working relationships and maintain effective communications with team members. Identify business challenges and suggest appropriate action plans. Develop new business strategies for business growth and revenue generation. Build positive working and learning environment for team members. Control expenses, and identify revenue opportunities. Assist in employee recruitment, promotion, retention and termination activities. Ensure that teams follow company policies and procedures at all time.

Education

• Green Hope High School

  High School Diploma

  2015 — 2019

• University of Mississippi

  Bachelor of Exercise Science- B.S.E.S., Kinesiology and Exercise Science