Christopher H.

About Christopher H.

Skilled Quality Assurance Analyst with extensive experience in manual testing across web and Windows-based applications in the financial services industry. Proficient with the software development lifecycle and Agile Scrum methodologies, actively expanding skills in automated testing through coursework and practical application using tools such as Selenium and Microsoft Visual Studio. Known for leading the creation of scalable test documentation and knowledge-sharing processes, including test plans, checklists, tutorials, and internal knowledge base articles. Strong communicator with a proven track record in enhancing software quality through detailed test strategies and proactive issue resolution.KNOWLEDGE & SKILLS-Manual & Black Box Testing: Extensive experience in planning, executing, and optimizing comprehensive test strategies within Windows-based and web applications across desktop and mobile browsers-AI Integration Testing: Experienced in testing AI integrations with AzureOpenAI, OpenAI, and Ollama, ensuring accuracy, speed, and usability-Automated Testing: Beginning to create and run automated test scripts using Selenium and Microsoft Visual Studio. Ongoing training in advanced automated testing techniques-Software Platforms: Azure DevOps Server, Selenium, Microsft Visual Studio, Fiddler, Wireshark, Developer Tools across Browsers-Web Technologies: Skilled in testing applications using HTML, XML, JavaScript, C#, NUnit, and.Net Framework-Project Management: Strong project management capabilities, adept at leading testing teams and managing UAT processes in compliance with industry standards; Agile Scrum methodologies, SDLC-Documentation Leadership: Lead the creation of internal documentation including QA tutorials, knowledge base articles, SOPs, and reusable test case checklists across multiple organizations.

Experience

1. Quality Assurance Analyst (Qa Analyst)

   Alogent

   Jan 2022 — Present · Las Vegas, NV, US

   Execute test plans for.NET-based enterprise banking applications across desktop and mobile browsers, ensuring seamless functionality for both on-premise and SaaS deployments-Lead the documentation process for all QA procedures including test plans, reusable checklists, knowledge base articles, and tutorials for new hires-Create and manage test cases in Azure DevOps, ensuring complete traceability and alignment with project needs-Design Excel-based templates to scale test creation efforts and upload bulk test cases for major releases-Lead testing efforts in CI/CD pipelines, ensuring rapid yet stable delivery cycles-Perform functional, regression, integration, AI integration, load/performance, and black box testing-Conduct API testing using Fiddler, Wireshark, and Swagger to troubleshoot complex multi-server, multi-tenant environments and identify and resolve intricate system issues-Collaborate effectively across remote teams, participating in daily stand-ups, sprint planning, and leveraging Agile practices to meet tight deadlines and improve operational efficiencies-Work with stakeholders to conduct User Acceptance Testing (UAT) and demonstrate new features and enhancements, ensuring product development aligns with business objectives-Author, test, and optimize complex SQL queries to enhance data retrieval and support precise testing requirements-Begin developing and running automated test scripts using Selenium and C# as part of ongoing training.

Education

• St. Charles Community College

  Communication and Media Studies

  2009 — 2011