Christopher Gruber

About Christopher Gruber

Well-rounded individual that has an extensive knowledge from Special Operations to Recruiting while serving in the U.S. Army for 21 years. Knowledge base dramatically increased with extensive work in the following areas; North Central US Senior Regional Manager with IIF Data Solutions in Fort Knox, Kentucky; Policy Specialist for the U.S. Army\'s Military Awards Program at U.S. Army Human Resources Command in Fort Knox, Kentucky; Systems Redesign Coordinator at VA Pacific Islands Healthcare System in Honolulu, Hawaii and Louisville, Kentucky; Chief of Strategy and Innovation with the U.S. Army Regional Dental Command (Pacific) in Honolulu, Hawaii. These positions have allowed me to expand my insight and awareness of laws (Executive Orders), policies (Department of Defense and all Services to include the Department of Veteran Affairs) and assorted regulatory guidance. My current position within the Department of the Defense will allow me to achieve my personal objectives on expanding my knowledge of Lean concepts to include Continuous Improvement and Innovation (CI2); Lean Six Sigma (LSS) utilizing hybrid approaches/models. This hybrid approach to simplify and expand the U.S. Air Force models of CI2 and or Lean methodology at the 926th Wing at Nellis Air Force Base, Las Vegas, Nevada. It is exciting times with a focus on ROI and the deliberate implementation of SmartSheets to create a Common Operating Picture (COP) to this new organization. Since the inception of the Trump Administration, I have been afforded the opportunity to take the Deferred Resignation Program and Retire at the end of the year. I look forward to the possibilities that may abound in the near future.

Experience

1. Wing Process Manager (CCO)

   United States Air Force

   Nov 2018 — Present · Las Vegas (Nellis AFB), NV, US

   As the 926th Wing Process Manager. I am the senior staff advisor/regional technical authority on CI2 program efforts affecting the quality of USAF processes. Closely coordinates with 10AF & AFRC/A9 to formulate, determine/influence program policies and provides oversight and technical advice to the 926th WG Commander & subordinate Groups/Squadrons on all aspects of Strategic Alignment (SA), CI2, Lean Six Sigma (LSS), and Lessons Learned (LL). The objective of the CCO is to fundamentally transform the way we do business. • Expand CC awareness with data using SmartSheets (metrics based). • Promote SA, operations, effective/clear communications to all assigned. • Identify WG/CC’s, priorities & opportunities of CI2 projects. • Ensure that “trained belts” complete projects towards BB/GB Certification.Over the past five years introduced many processes that have been shared/replicated with other Wings.1. Introduced SmartSheets to the organization, detailed information is consolidated on WG, OG, SQ level dashboards which covers financial, training, medical, and many other data points from SOR\'s. Expanding monthly with automation.2. Travel & Voucher Submissions: Improved on-time submissions from 37 days to 9.1 days, a 30% increase. ROI:$2.39M.3. Improve Appointment Scheduling/Capacity: Improved appointment utilization by 28.05%. ROI:$1.16M.4. AROWS-R Processing: Error rates reduced by 85.1%(CY21), process currently at a 0.99% error rate (CY23). Awarded the AFRC CPI Impact \"High-Flyer Award\" and recognized as Best Practice.5. Individual Medical Readiness (IMR): Increased IMR to 80.7%. Established AMDS Ticket System. ROI:$356K. Best Practice, referred to AFRC/SG for consideration of Enterprise-Wide concept. Awarded CPI Impact High-Flyer Award (CY22).6. Lodging Scheduling improved to 91.07% on ALRS Usage and Reduced Walk Ins to 0%. ROI:$859.9K.7. Retirements: Reduced Retirement Applications to ARPC from 68.3%(Rejects) to 14.3%. ROI:$353.6K.8. More on.

Education

• Columbia Southern University

  Master of Business Administration (MBA), Concentration in Project Management

  2006 — 2007

• University of Hawaii at Manoa

  Business Administration and Management, General

  1984 — 1985

• Columbia Southern University

  Bachelor of Science (BS), Business Administration and Marketing

  2002 — 2003

• McKendree University

  Bachelor of Arts (BA), Business Administration, Human Resource Management

  2010 — 2013