Christopher Grifka

Customer success leader

Role
Customer Success Director at CNH
Location
Plainfield, IL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Christopher Grifka

Experienced leader with successful business strategy development and team building in IIoT and manufacturing environments. Substantial technical sales background in predictive analytics, predictive maintenance, and machine learning. Strong Technical Communication and Decision-Making Abilities.Proven ability to successfully analyze an organization\'s critical business requirements, identify opportunities, and develop innovative and cost-effective solutions for enhancing competitiveness, increasing revenues, and improving customer service offerings.

Experience

  1. Customer Success Director

    CNH

    Jun 2018 — Present · Burr Ridge, IL, US

    Global customer success leader for Digital & Precision Solutions at CNH IndustrialOperational responsibility for the areas of quality, product validation, and central product support.

Education

  • Michigan State University

    BS, Mechanical Engineering

    1996 — 2000

  • Walsh College

    MBA, Economics

    2003 — 2006

  • Oakland University

    MS, Mechanical Engineering

    2000 — 2002

Skills

  • Automotive
  • Ppap
  • Product Development
  • Fmea
  • Lean Manufacturing

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Christopher Grifka — Customer Success Director at CNH in Plainfield, IL, US | Unifers