Christopher Frost
Customer Centric Leader | Problem Solver | Strategy and Results Focused
- Role
- Manager, Customer Experience at Paycor
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Christopher Frost
Practical leader with expertise in building strong partnerships and coaching/development. Results driven professional adept to managing results in a fast-paced operations environment. Strengths include building customer relationships through engagement and collaborative solutioning, influencing change and buy-in, process documentation and customer retention/satisfaction. • Critical Thinking• Problem Solving & Root Cause Analysis• Clear & Transparent Communication • Data/Performance Analysis • Employee Engagement • Process Improvements
Experience
Manager, Customer Experience
Jan 2025 — Present · Cincinnati, OH, US
Lead a team of frontline associates responsible for the direct support of Paycor clientsExecute programs/initiatives to foster client satisfaction and retentionReview internal procedures, recommend and implement improvements
Education
Xavier University
Master's degree, Sport Administration
2012 — 2013
Ball State University
Bachelor of Applied Science (B.A.Sc.), Sport Administration
2007 — 2011
Skills
- Sales
- Event Promotion
- Events Coordination
- Event Planning
- Sports Management
- Ticket Sales
- Marketing
- Fundraising
- Sports
- Website Promotion
- Sales Management
- Digital Media
- Social Media
- Sports Marketing
- Blogging
- Digital Med
- Event Management
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