Christopher Durkin

VP, Wisconsin Market Client Relationship Manager

Role
Wisconsin Market Client Relationship Manager at Bank of America Merrill Lynch
Location
Milwaukee, WI, US
LinkedIn followers
500 followers

About Christopher Durkin

I began my career with Robert W. Baird in Milwaukee, WI in May 2017. I currently hold my…

Experience

  1. Wisconsin Market Client Relationship Manager

    Bank of America Merrill Lynch

    Mar 2025 — Present · Milwaukee, WI, US

    Leads the service delivery model and wealth management bank strategy of the Wisconsin Market to drive business growth.Ensures client service expectations are met and exceeded while balancing the risk and exposure for Merrill.Hires, develops, and leads a team of cross-functional professionals to support Financial Advisor teams and deliver outstanding client service.Manages the Wisconsin Market’s Wealth Management Client Associates and Service Support Staff.Leads Wealth Management Client Associates and the market operations professionals to meet and exceed the bank’s client service expectations and operational excellence goals.Coaches teams to deliver a modern, digital-first model focusing on client satisfaction.Represents the Wisconsin Market and Merrill with clients, prospects, Financial Advisor recruits, vendors, regulators, and outside legal counsel.Proactively identifies opportunities to connect Financial Advisors and clients to the broader enterprise.Supervises financial transactions and operations to drive risk management best practices and ensure compliance with policies and procedures, while preparing to effectively manage any type of branch audit.Oversees the client service experience and reviews the approval of new client accounts.Manages daily operations ensuring compliance to industry regulations, policies, and procedures.

Education

  • University of Wisconsin-Madison

    Bachelor of Science (B.S.), Personal Finance

    2010 — 2014

Skills

  • Retirement
  • Insurance
  • Investments
  • Fixed Annuities
  • Retirement Benefits

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Christopher Durkin — Wisconsin Market Client Relationship Manager at Bank of America Merrill Lynch in Milwaukee, WI, US | Unifers