Christopher Delagarza
Information Technology Specialist @U.S. Department of Veterans Affairs
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WORK HISTORY
Information Technology Specialist @U.S. Department of Veterans Affairs
Tucson, AZ, US
Diagnosed and resolved hardware and software issues, demonstrating expertise in computer system reconstruction, including hardware replacement. • Maintained comprehensive documentation of processes and procedures. • Effectively resolved Remedy work order tickets, addressing a range of issues.• Initiated communication with vendors regarding failed components or warranty-related matters, facilitating upgrades and maintenance tasks.• Diligently documented excess equipment for proper disposal, including the secure removal of hard drives in compliance with VA policy, acknowledged for meticulous attention to detail.
EDUCATION
Ira A. Fulton Schools of Engineering at Arizona State University
Bachelor of Science - BS
Grand Canyon University
Master of Science - MS
Pima Community College
Associate of Science - AS
ABOUT CHRISTOPHER DELAGARZA
As an IT Specialist Intern at the U.S. Department of Veterans Affairs (VA), I apply my…
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