Christopher Crisp

About Christopher Crisp

As Director of Application Development at EMPLOYERS, I contributed to enhancing enterprise claims solutions through innovative application development. By focusing on decoupling legacy systems into microservices, I enabled improved scalability and system performance. My expertise in project management and application development supported the integration of Agile practices, which enhanced operational efficiency and transparency in project delivery. Collaborating with IT and business stakeholders, I played a key role in aligning technology and business objectives to drive sustainable outcomes. With a commitment to fostering collaboration, I worked to optimize claims management systems and modernize processes, ensuring they meet the evolving needs of the organization.

Experience

1. Senior Claims Application Analyst

   Pie Insurance

   Feb 2026 — Present · US

   As the Senior Claims Application Analyst I will serve as the critical bridge between Claims businessoperations and technology solutions, identifying and translating organizational needs intotechnology-based solutions that improve efficiency, reporting, compliance, and scalability. Thisrole is responsible for identifying, gathering, and documenting system requirements for Pie\'s coreclaims platform, its various API integrations (medical bill review, legal bill review, paymentprocessing, fraud software, etc.), and enterprise systems such as digital mailroom solutions. I will design and lead Claims UAT efforts, support application creation and integrations,deliver end-user training, and partner with Enterprise Tech and external vendors to drivecontinuous improvements that enhance user and customer experience.

Education

• Coleman University

  Dual Bachelor's Degree, Computer Networking and Computer Securities

  2012 — 2016

• Coleman University

  Associate of Science (AS), Computer Networks

  2012 — 2015

Skills

• Word
• Program Management
• Forecasting
• Commercial Insurance
• Budgets
• Microsoft Word
• Microsoft Office
• Sales
• Business Strategy
• Troubleshooting
• Data Entry
• Retail
• Underwriting
• Access
• Commercial Lines
• Customer Service
• Microsoft Excel
• Powerpoint
• Outlook
• Creative Solutions
• Cross-Functional Team Leadership
• Time Management
• Excel
• Insurance
• Strategic Planning
• Software Documentation
• Idea Person
• Management
• Message Development
• Workers Compensation