Christopher Connell-Dunn
Customer Relationship Manager @CHEP
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WORK HISTORY
Customer Relationship Manager @CHEP
Manchester, GB
EDUCATION
The University of Manchester
Biomedical Science
ABOUT CHRISTOPHER CONNELL-DUNN
As a Customer Relationship Manager at CHEP, I have been managing a portfolio of 70 accounts worth £10 million in revenue for over seven years. I specialize in Drinks, Dairy & Chilled customers and have successfully secured £5M annum revenue through business tenders and contract renewals. I also conduct bi-yearly account reviews to develop strategic relationships and audit accounts yearly to monitor company assets and reconcile any differences with customers. I am skilled in IT systems including Siebel, SAP, and Microsoft Excel, and have achieved above or substantially above target on quarterly and yearly KPIs. I am passionate about delivering high levels of customer satisfaction and continually improving NPS ratings. I hold a certification in The 10 Pillars of Customer Experience issued by LinkedIn.
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