Christopher Coleman

Experience

1. Senior Human Resources Generalist

   Citi

   Jul 2024 — Present

   Deliver HR services and build capabilities to drive organizational performance through individuals and managers, as well as possess the mindset to increase process effectiveness and efficiencyResponsible for HR delivery and implementation across the employee lifecyclePartner with business managers to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessedPartner with Human Resource Advisors (HRAs) and Centers of Excellence (COEs) on HR priorities in respective client populations to ensure delivery and implementation of HR solutionsEnsure escalated client/employee issues are resolved with urgency, and employment policies and practices are interpreted consistentlyWork with all key stakeholders including, HRA, manager, employee, Employee Relations (ER), Legal, as well as build and maintain partnerships to foster trust and accountabilityResolve moderately complex HR issues conferring with managers when necessaryAssist progressively larger or more complex employee populations and participate on cross-Citi projectsHas the ability to operate with a limited level of direct supervision.Can exercise independence of judgement and autonomy.Acts as SME to senior stakeholders and /or other team members.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm\'s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Education

• Polk State College

  Bachelor of Business Administration - BBA

  2017 — 2019

• Hillsborough Community College

  Associate of Arts - AA

  2016 — 2017