Christopher Burke

Experience

1. Sr Telecom Project Manager

   Lumen Technologies

   Sep 2021 — Present

   Lead end-to-end delivery of enterprise IT infrastructure projects for external customers, managing deployments ranging from 20 to sites per engagement. Drive each project from initial planning through successful completion, scaling processes and communication strategies to match the complexity and scope of every rollout. Responsible for building and maintaining comprehensive project plans, managing risks, and keeping RAID logs current to ensure transparency and alignment across all stakeholders.Recognized for consistently going above and beyond to deliver exceptional customer experiences. Build strong, trusted relationships with clients by proactively identifying opportunities to add value, anticipating needs before they arise, and ensuring every deliverable exceeds expectations. Committed to not just meeting project goals but delighting customers at every stage of the engagement.Develop and deliver custom weekly status reports tailored to each customer\'s needs, enabling clear visibility into project health, milestones, and deliverables. Design and build Power BI dashboards that provide customers with real-time project tracking and performance insights.Create custom Power Automate workflows to streamline project operations, improve resource utilization, and eliminate manual inefficiencies across project delivery. Manage external vendor relationships end-to-end, including procurement coordination, performance oversight, and accountability to project timelines and standards.Own budget planning and financial forecasting for assigned projects, ensuring accurate cost tracking and alignment with customer expectations. Facilitate and document project meetings, maintaining detailed meeting minutes to support accountability and decision-making across cross-functional teams.

Education

• Summit Country Day School

  High School Degree, History

  1992 — 2008

• University of San Diego

  Bachelor, Political Science, History, International Business

  2008 — 2012