Christopher Brenner
General Manager-Service Operations-Toyota Financial Services
- Role
- General Manager-customer Care at Toyota North America
- Location
- Chandler, AZ, US
- LinkedIn followers
- 500 followers
About Christopher Brenner
Experienced executive with a demonstrated history of success in the automotive industry. Strong operations leadership focused on customer experience, customer retention and collections. In addition, program and project leadership skilled in Coaching, Customer Satisfaction, Customer Retention, Team Building, Process Improvement and Contact Centers.
Experience
General Manager-customer Care
Apr 2023 — Present · Chandler, AZ, US
Education
Michigan State University
B.A., International Relations
University of Iowa
M.B.A.
Skills
- Process Improvement
- Business Analysis
- Financial Services
- Credit
- Business Process Improvement
- Customer Satisfaction
- Customer Service
- Vendor Management
- Customer Retention
- Leadership
- Coaching
- Call Centers
- Team Building
- Cross-Functional Team Leadership
- Strategic Planning
- Risk Management
- Management
- Contact Centers
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