Christopher Bingham

About Christopher Bingham

Well-rounded experience in team leadership, project management, strategic planning and process improvement. Highly effective in cross-functional collaboration, alignment and change management.Core Competencies: Strategic Planning Financial Planning & Analysis Data Transformation Pipeline & Forecast Management CRM Administration KPIs & Insights that Drive Action Alliance & Acquisition Integration Project Management Internal Controls & Process Improvement Cross-Functional Alignment & Governance Sales Compensation Administration Territory & Quota Management Training & Development Programs Conflict & Problem Resolution Regulatory Audit Compliance Internal & External Reporting Cost Analysis & Optimization

Experience

1. Vice President of Global Sales Excellence

   MillerKnoll

   Jun 2016 — Present · Zeeland, MI, US

   progression from Director to Vice President)Lead and oversee sales support functions including sales compensation, sales reporting and analytics, contractual reporting and CRM business process tools• Key member of the sales operations leadership team• Provide strategic insight, interpretation, sales KPI reporting, and guidance to sales leadership• Oversight, guidance and alignment of sales goals • Responsible for North America sales and orders forecasting•Actively guide the team with key financial decisions regarding investments and overall financial risks and opportunities•Develop and maintain CRM and digital tools that align to the sales process•Streamline and enhance sales processes•Design and administer sales compensation•Maintain customer segmentation and hierarchy processRole Highlights•Led two workstreams for the merger of Herman Miller and Knoll.o Integrated sales compensation plans and implemented new compensation systemo Merged CRM platforms and processeso Built a data warehouse to harmonize data for reporting and compensation•Expanded and streamlined sales compensation creating a center of excellence, global audits and governanceo Broadened role with the oversight of sales compensation for the retail business segment•Established CRM center of excellence model to align and prioritize initiatives with stakeholders•Developed new CRM processes to connect sellers to internal support groups, helping prioritize work, saving time for sellers and gaining valuable key insights•Led Initiative for end customer tracking and data enrichment through data services, AI and botso Built and streamlined process to track customers, hierarchies, and segmentation to align to corporate strategy, resource deployment, enhanced reporting and insights•Developed, automated and standardized dashboards. Connected multiple data sources using Snowflake, Alteryx and Tableau to report insights and KPIs

Education

• Central Michigan University

  B.S. in Business Administration, Finance

  1995