Christopher Besendorfer
Managing Director: Head of Thank You Rewards and Citi Travel
- Role
- Managing Director Head of Thank you Rewards and Citi Travel at Citi
- Location
- Garden City, NY, US
- LinkedIn followers
- 500 followers
About Christopher Besendorfer
I am a global business builder with a track record of successfully growing and transforming multibillion-dollar businesses. My expertise lies in innovative and turnaround leadership, where I shape strategies, operational plans, and execute them to launch new business opportunities, significantly enhancing economics and customer experiences.I possess a proven ability to accelerate profitability by embracing innovation and adapting strategies to ever-evolving market conditions. I\'m a visionary leader who excels in identifying and rallying support for new business prospects, effectively navigating calculated risks to capitalize on opportunities.My transformational achievements are centered on driving substantial changes in strategy, operations, processes, culture, and overall business structure. My inclusive approach involves multiple teams in decision-making, elevating employee morale, engagement, and satisfaction. I\'m dedicated to solving customer pain points, delivering exceptional experiences by leveraging data and customer insights to create new products and customer-centric solutions.I take pride in being a motivational leader, adept at guiding culturally diverse teams. My global experience has allowed me to attract and retain world-class talent, leading over employees across 21 countries. I empower individuals to unleash their creativity, take ownership, and strive for excellence. I lead with an inspiring, authentic, and collaborative style, fostering partnerships with both internal and external stakeholders throughout the transformation journey.
Experience
Managing Director Head of Thank you Rewards and Citi Travel
Jan 2024 — Present · New York, NY, US
Education
King's College
Bachelor of Business Administration (B.B.A.), Finance, Business Administration
Hofstra University
Master of Business Administration (M.B.A.), Finance
Skills
- Business Development
- Digital Marketing
- Segmentation
- Website Development
- Cross-Functional Team Leadership
- Marketing Strategy
- Strategic Partnerships
- Financial Services
- Relationship Management
- Loyalty Marketing
- Product Management
- Analytics
- Strategy
- Business Strategy
- Customer Acquisition
- Customer Experience
- Customer Satisfaction
- New Business Development
- Analysis
- Credit Cards
- Digital Strategy
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