Christopher Bass
- Role
- Leader - Collaboration Customer Success - Americas at Cisco
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Christopher Bass
Experienced Sales & Customer Success leader with a demonstrated history of driving…
Experience
Leader - Collaboration Customer Success - Americas
Jun 2019 — Present
Build and lead a new team of highly talented individuals to succeed in expanding and retaining customer accounts-Cloud Collaboration- Commercial Americas - Managed Portfolio-$158 Million in ARR FY21 with a 6.3% Churn Rate, 115% Net Retention - Manage 20 Account Representatives throughout the United States & Canada - Head of Gainsight build and roll out - Support the inception of teams in EMEA, APAC, and LTAM - Collaborate with Sales, Product, and technical teams to ensure customer retention- Develop and refine internal processes around customer engagement methods including QBRs, EBRs, Account Reviews, and Renewal Discussions.
Skills
- Leadership
- Natural Resources
- Arcgis
- Saas
- English
- Teaching
- Geology
- Minerals
- Geological Mapping
- Scientific Writing
- Gps
- Software Sales Management
- Software Sales
- Sales
- Surface Water Hydrology
- Sedimentology
- Negotiation
- Microsoft Excel
- Customer Service
- Microsoft Office
- Salesforce.com
- Research
- Microsoft Word
- Public Speaking
- Karst
- Compass
- Field Work
- Soil Sampling
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.