Christopher Barry

Technical Account Manager - Xdr Cloud @NCC Group

Primary point of contact between NCC and customer base. Weekly/monthly reporting for customers to ensure service consistency. Assist customers how to get the best from Microsoft Sentinel / Defender. Advise customers on best practice and assist with any queries or custom requirements. Development of Sentinel Workbooks / Logic Apps for custom monitoring Process Improvement - Document various processes, alert tuning recommendations. Supporting new TAMs, with tooling, processes and investigations. Development of ServiceNow dashboards for reporting.