Christopher Barrett

About Christopher Barrett

I have proficient knowledge, support, and troubleshooting experience with Windows environments. I\'ve worked with deployments and migrations, to system configuration and management of Windows Servers. I\'ve lead cross training courses for co-workers and soldiers alike. I\'m proficient with Microsoft Office suites and multiple support tools. I have experience with creating and documenting best practices, policies and procedures that are not archived for use. My appreciation for quality customer service gives me a value to deliver that same quality that I enjoy. I also have • Experience installing, maintaining and repairing personal computers, local area networks and operating systems• Experience supporting Windows OS, Microsoft Applications Suites, Microsoft Servers• Experience configuring Cisco routers and switches, firewalls and border security• Experience with network security including installation and maintenance of virus software and protection of systems from worms and viruses• Understanding of networking topologies, internet concepts, access lists, direction structures and account management• Experience with the following system applications/ platforms: Citrix, Pass Port, Menu Link, Remedy, Oracle, WBS, Active Directory, Configuration Center (CFC), Service Now, OLO and more• Experience with Microsoft Servers Administration• Understanding of company needs and best practices of policies and proceduresTechnical/Business Analyst, POS Administrator, Technical and Service Desk Support, Project Coordinator/Manager are are all apart of my scope of work. My skills and experience level grants me experience in these wide range of fields. If you feel that I may not be the best fit for a desired position let me further assist you by narrowing your search and referencing my colleague/network list of IT Professionals. I look forward to working and helping to the best of my ability anyone or company that I am able to.

Experience

1. Senior Restaurant Systems Analyst

   Chipotle Mexican Grill

   Apr 2019 — Present · Columbus, OH, US

   Admin for Tax Changes, Promotions, Menu/Panel Maint, Pricing Changes and Hierarchies• Aloha Insight, CFC, MenuLink and NBO Administrator• Product management of Aloha software and reporting• Find, resolve, and document RCA for Restaurant systems related issues• Create and perform assessment, documentation, and execution on Aloha Products• Work with Project Management to manage project risks and establish effective communication plan for escalation process; provide solutions for issues resulting in project scope change• Level 3 esc support for Aloha Products• Coordinate with appropriate department for project assessment and execution• Perform pre testing for QA finalized testing on all projects• Assess, update and work open Back logs/tickets for future planning execution• Assist with deployments and upgrades for Win10, Connected Payments, DML, and Aloha upgrades

Education

• Texas Southern University

  General Studies, General Studies

  2006 — 2008

• Navarro College

  Associate's degree, General Studies

  2010 — 2010

Skills

• Point of Sale (Pos) Systems
• Microsoft Office
• Sales
• Security
• Administration
• Microsoft Certified Technology
• Public Speaking
• Troubleshooting
• Operating Systems
• Outlook
• Windows 7
• Microsoft Word
• Team Leadership
• Information Technology
• Security Clearance
• Help Desk Support
• Customer Service
• Management
• Team Building
• Networking
• Veterans
• Routers
• System Administration
• Technical Support
• Servers
• Leadership
• Active Directory
• Windows Server
• Hardware
• Windows
• Wireless Networking
• Windows Xp
• Information Assurance
• Switches
• Powerpoint
• Microsoft Excel
• Strategic Planning
• Teamwork
• Team Management
• Printers