Christopher Akins

WORK HISTORY

EDUCATION

ABOUT CHRISTOPHER AKINS

I am a results-oriented professional with years of experience in managing operations; covering multiple verticals such as account management, customer service, strategic planning, team management and go to market execution. My expertise lies in skillfully overseeing customer success teams in enhancing customer service strategies, innovating new processes, and managing overall functionality to maximize customer retention and growth. Through my experience, I have become adept at overseeing a wide variety of responsibilities to optimize customer success while demonstrating a steadfast commitment to coaching. My additional talents in communication, training, planning & development, and problem-solving position me to make a significant contribution to any organization.I am a proud advocate, who serves as the voice of customers, while remaining compassionate, responsive, inventive, and effective. I have built loyal, lasting relationships with customers spanning a range of industries. I expertly coordinate with various departments and branches via high-level service meetings, presentations, and joint calls. My colleagues refer to me as an excellent teammate, who is adept at managing details while also envisioning the “big picture” and broader scope, offering innovative ideas to elevate the team and processes.I am highly organized and have experience directing others with excellent communications both orally and in writing. You can consider me as a helper, who can easily smooth bumpy roads and has a knack for winning hearts and minds. To know more, reach me at c••••••••@gmail.com