Christopher Best

Senior Divisional Manager @Grady Health System

Atlanta, GA, US

Led strategic initiatives that enhanced operational capacity and service delivery, including a 62% increase in non-emergency staff and 94% in 911 division staff over 2.5 years, aligning workforce expansion with long-term strategic objectives and resource planning.• Drove a strategic partnership initiative resulting in $1.2 million in annual savings through optimized resource allocation, demonstrating a strong focus on delivering measurable business value, cost efficiency, and financial impact.• Cultivated key stakeholder relationships and streamlined inter-departmental transfers, resulting in a 33.5% increase in patient transports by optimizing user flows, cross-functional collaboration, and operational efficiency.• Provided critical leadership during a complex CAD system implementation, effectively directing cross-functional technology teams and ensuring timely project completion and system transition, showcasing agile adaptation, technical project oversight, and process improvement.• Demonstrated exceptional situational adaptability and complex problem-solving as Field and Operations Commander during high-profile events, coordinating multi-agency efforts and rapidly establishing Emergency Operations Centers to optimize responses and resource deployment.• Oversaw and developed a large team of 300+ operational personnel, including 56 direct reports and 15 District Managers and Supervisors, excelling in talent attraction, performance management, and people leadership, with a focus on optimizing team productivity and resource utilization.

South Effingham High School

High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

Georgia State University

Bachelor of Arts (B.A.), Spanish Language Culture and Society

Oregon State University

B.S., Computer Science

Georgia Tech Scheller College of Business

Master of Business Administration - MBA