Christopher Best
Program Manager at Grady Health System | Strategy and Innovation | Project Leadership | MBA Candidate
- Role
- Senior Divisional Manager at Grady Health System
- Location
- Marietta, GA, US
- LinkedIn followers
- 500 followers
About Christopher Best
Senior-level leader with 7+ years of experience in strategy and program management…
Experience
Senior Divisional Manager
May 2020 — Present · Atlanta, GA, US
Led strategic initiatives that enhanced operational capacity and service delivery, including a 62% increase in non-emergency staff and 94% in 911 division staff over 2.5 years, aligning workforce expansion with long-term strategic objectives and resource planning.• Drove a strategic partnership initiative resulting in $1.2 million in annual savings through optimized resource allocation, demonstrating a strong focus on delivering measurable business value, cost efficiency, and financial impact.• Cultivated key stakeholder relationships and streamlined inter-departmental transfers, resulting in a 33.5% increase in patient transports by optimizing user flows, cross-functional collaboration, and operational efficiency.• Provided critical leadership during a complex CAD system implementation, effectively directing cross-functional technology teams and ensuring timely project completion and system transition, showcasing agile adaptation, technical project oversight, and process improvement.• Demonstrated exceptional situational adaptability and complex problem-solving as Field and Operations Commander during high-profile events, coordinating multi-agency efforts and rapidly establishing Emergency Operations Centers to optimize responses and resource deployment.• Oversaw and developed a large team of 300+ operational personnel, including 56 direct reports and 15 District Managers and Supervisors, excelling in talent attraction, performance management, and people leadership, with a focus on optimizing team productivity and resource utilization.
Education
South Effingham High School
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
2004 — 2008
Georgia State University
Bachelor of Arts (B.A.), Spanish Language Culture and Society
2014
Oregon State University
B.S., Computer Science
Georgia Tech Scheller College of Business
Master of Business Administration - MBA
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