Christophe B.
Senior Customer Success Manager @Orca Security
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WORK HISTORY
Senior Customer Success Manager @Orca Security
Managed the end-to-end customer journey for a portfolio of 35 clients, ensuring seamless product lifecycle experiences. • Collaborated with cross-functional teams to drive product adoption and align on strategic objectives. • Conducted regular business reviews and created tailored content to demonstrate ROI, enhancing customer engagement. • Achieved a 97% renewal rate, securing $5M in ARR through proactive customer needs identification.
EDUCATION
Université de Franche-Comté
Bachelor's degree
SKILLS
ABOUT CHRISTOPHE B.
With over 20 years of experience in customer success, I specialize in helping enterprise…
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