Christin Westover

About Christin Westover

Korn Ferry is a global organizational consulting firm. We work with clients to design their organizational structures, roles and responsibilities. We help them hire the right people and advise them on how to reward, develop and motivate their workforce. I lead North America internal operations for our Projects line of business in: Operational Frameworks & Continuous Improvement | Workforce Planning | Process Implementation | Data Analytics & Reporting | Tools & Systems | ATS Administration | Vendor Partnerships | Project Management | Team Hiring, Management & Development | Client Delivery Strategy

Experience

1. Operations Manager - Projects North America

   Korn Ferry

   Aug 2023 — Present

   Operations leader for internal best practices, tools & SOP solutions in core areas for North America. Projects offers talent acquisition consultation and partnership for clients ranging from Fortune 100 clients to technology start ups. Ownership areas- Operational process & efficiencies- Internal business organization, toolkits & systems - Workforce planning & resource allocation- Data analytics, visualizations & reporting governance - People engagement & onboarding practices- Coordination, reporting & operations support teams - Cross functional partnerships & optimizations

Skills

• Rooms Division
• Talent Acquisition
• Talent Management
• Front Office
• Event Management
• Management
• Onboarding
• Employee Training
• Resorts
• Customer Experience
• Food & Beverage
• Customer Service
• Talent Pipelining
• Recruiting
• Hospitality Industry
• Talent Scouting
• Event Planning
• Contract Recruitment
• F&B Operations
• Hospitality
• Hospitality Management
• Cat Sitting
• Employee Relations
• Employee Management
• Motivational Interviewing
• Hotels
• Hotel Management
• Human Resources
• Interviewing Skills
• HR Policies