Christine Correa
Customer Solutions Professional | Customer Support | Salesforce CRM | Order Management | Turning complex inquiries into seamless experiences
- Role
- Customer Solutions Professional at Veritiv
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Christine Correa
I’m passionate about helping people and solving problems, which is what led me to my new…
Experience
Customer Solutions Professional
Aug 2025 — Present · Carrollton, TX, US
Deliver personalized customer support by handling inquiries, resolving issues, and ensuring accurate order processing. Act as a key liaison between customers and internal teams, balancing efficiency with high-quality service to strengthen customer loyalty and streamline operations. Respond to customer inquiries across pricing, billing, shipping, and order status→ Provide timely resolutions that improve satisfaction and retention Manage end-to-end order entry and resolution processes→ Ensure accuracy, reduce errors, and support on-time delivery Maintain up-to-date account information and order details in CRM systems→ Increase visibility and support better forecasting and decision-making🤝 Collaborate with Sales, Supply Chain, Finance, and Operations→ Improve cross-team coordination and resolve issues faster Provide proactive support and solutions tailored to customer needs→ Build trust and create positive customer experiences Support onboarding of new team members through collaboration and knowledge sharing→ Help strengthen team performance and consistencySkills: Customer Service · Customer Relationship Management (CRM) · Order Entry & Resolution · Cross-functional Collaboration · Customer Communication · Process Adherence · Training & Onboarding
Education
Western Illinois University
B.S.
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.