Christine Hebor

About Christine Hebor

Results-oriented leader with over 20 years of experience successfully leading teams in training, project management, process improvement, and marketing. Excels at building strong, cross-functional relationships and collaborative solutions in continuously changing, timeline driven environments- Proven leader in driving performance and improving corporate processes- Cultural initiative leader – fosters strong inclusive working environments- Diverse training experience throughout career, along with development of Training Teams- Skilled project and program manager in achieving goals with large, multi-functional local and global teams- Negotiates situations characterized by complexity, ambiguity, and high levels of uncertainty- Demonstrated experience working with senior levels of the organization- Experienced people leader in Training, Development, & Operational Reporting Development- Communication and change management leader- Broad spectrum of business experience and education.

Experience

1. Senior Manager, Business Readiness, Network Team

   Crown Castle

   Mar 2020 — Present · Pittsburgh, PA, US

   Manage a team responsible for Learning, and Communications for the Network division of Crown Castle, an organization of over 2,500 employees and external contractors. • Define and execute the team\'s strategy, roles, responsibilities, and deliverables.• Establish engagement models to successfully partner with other Learning and functional teams across Crown Castle.• Created end to end intake process for learning, communication, and change management projects managed by Employee Readiness & Awareness team.• Partner with Subject Matter Experts and Senior Leaders across the organization, gather business requirements for learning, recommend content, change management recommendations, and learning technology to best meet the business need. • Lead the team to ensure proper learning modalities are developed for all learning projects, including: Face to Face, Virtual Instructor Led, conversion of Face to Face training to video, digital modalities, eLearning, and multi-modalities.• Create learning for multiple disciplines including: Network Operations, Sales, Engineering, Construction, Permitting, Project Management, Field Operations.• Manage Instructional Designer who follows the ADDIE (Analysis, Design, Development, Implementation, Evaluation) model for designing, creating, and project managing the development of all learning material. • Create all internal communications with Senior leadership for the Network organization and manage SharePoint online division site.• Conduct change management impact assessments for strategic projects to fully understand the impact on Network employees and overall organization.• Monitor project adoption, measure learning effectiveness and employee change management post implementation then drive changes on future projects based on results.

Education

• University of Pittsburgh

  Master of Business Administration (M.B.A.), Business Administration and Management, General

  2011 — 2012

• Project Management Institute

  Project Management Professional

  2010 — 2018

• Indiana University of Pennsylvania

  Bachelor of Science, Elementary Educaton

  1989 — 1993

Skills

• Strategy
• Project Management
• Sales Effectiveness
• Business Process Improvement
• Product Development
• Business Intelligence
• Change Management
• Competitive Analysis
• Management
• Process Improvement
• Business Analysis
• Strategic Planning
• IT Strategy
• Six Sigma
• Product Launch
• Fmcg
• Cross-Functional Team Leadership