Christine Gergle
- Role
- Principal Customer Success Manager at SAS
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Christine Gergle
SAS delivers proven solutions that drive innovation and improve business performance.…
Experience
Principal Customer Success Manager
Apr 2023 — Present
As Customer Success Manager, I maintain strong relationships with current SAS clients to ensure their satisfaction with software and customer experience. I oversee adoption, and continued use, of strategic enterprise software. I create and send relevant and timely communications to clients about resources, events, education opportunities. I strategize with customers to develop adoption plans to ensure successful onboarding of users and return on their software investment. I organize, recruit for, and execute client events, such as Lunch and Learns, User Group meetings, SAS Days.
Skills
- Business Intelligence
- Professional Services
- Software Development
- Program Management
- Software Project Management
- Sdlc
- Integration
- Enterprise Software
- Analytics
- Business Analysis
- Management
- Data Integration
- IT Strategy
- Leadership
- Process Improvement
- Change Management
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