Christine Yoon
CGS - Assistant to the Pastor; WTS Bookstore - Customer Service
- Role
- Customer Service Specialist at Westminster Bookstore
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Christine Yoon
A majority of my experience is in management consulting and communications/PR in the…
Experience
Customer Service Specialist
Jul 2022 — Present
Communicate via phone and chat in a timely and efficient manner, assisting customers with the Bookstore purchasing experience and purchases- Continue learning and reviewing new releases of books and resources to provide current and adequate recommendations for customers- Help curate books to sell in the Bookstore by reviewing book carry requests from writers and identifying resources that reflect and best fit the Bookstore\'s mission- Resolving customer issues with creative solutions that solve the problem in a timely and efficient manner- Regularly communicate with publishers to resolve shipment and inventory issues for customer orders- Assist with editing marketing materials such as weekly marketing E-news to customers- Identity and implement process improvements to increase the efficiency of the customer support team- Participate in the annual set-up and execution of the Westminster Bookstore at the CCEF Conference
Education
Bergen County Academies
International Baccalaureate Program Graduate
2006 — 2010
Boston University Questrom School of Business
BSBA
2010 — 2014
Skills
- Data Analysis
- Management
- Project Planning
- Managing Database
- Social Media
- Leadership
- Spanish
- Constituent Services
- Event Planning
- Research
- Powerpoint
- Microsoft Excel
- Team Management
- Microsoft Office
- Fundraising
- Microsoft Word
- Public Speaking
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.