Christine C.

EdTech | Higher Education | AI | Mission Driven | Sales Leader

Role
Customer Success Consultant at Cengage
Location
Raleigh-Durham-Chapel Hill, NC, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Christine C.

I’m a results-driven business development leader and GTM strategist with 10 years of experience scaling revenue across edtech platforms in higher education.I take a strategic, consultative approach to business development, prioritizing stakeholder alignment, long-term partnerships, and ARR. Skilled in full-cycle sales, I thrive in complex buying environments, from discovery to procurement to deal negotiation. I turn cold prospects and quiet accounts into engaged customers through relationship-building and strategic insight.Core Strengths & Achievements:Sales LeadershipClosed multi-year, high-value contracts with leading Higher Ed institutions across the Southeast such as ECPI, University of Tennessee-Knoxville, Kennesaw State, University of Virginia, Valencia College, NC State, and more.Led campus-wide adoption by aligning solutions with strategic priorities around student success, engagement, and retention.Outbound Pipeline BuilderDrove consistent, outbound-led pipeline by identifying the right prospects, opening meaningful conversations, and converting early interest into long-term ARR.Consistent OverperformanceAchieved 267% of annual quota in 2020 and have maintained a track record of exceeding targets across multiple years since then.Sales Methodology & GTM ExpertiseDeep experience with Challenger and Sandler frameworks, consultative selling, and executive-level relationship building.Committed to pipeline accuracy, forecast reliability, and CRM hygiene.Leadership & Team EnablementMentored and coached sales team members to adopt data-driven, customer-centric strategies that accelerate revenue growth.

Experience

  1. Customer Success Consultant

    Cengage

    Sep 2025 — Present

Education

  • RefactorU - Boulder

    Certificate: MEAN Stack, Computer Programming, Specific Applications

    2016 — 2017

  • Yale School of Management

    Executive Education

    2021

  • Nazareth University

    BA, French Language and Literature

Skills

  • Publishing
  • Search Engine Optimization (SEO)
  • Sales
  • Writing
  • Sales Execution
  • Public Relations
  • Forecasting
  • Javascript
  • Web Development
  • SEO
  • Publicity
  • Account Management
  • Analytical Skills
  • Management
  • Sales Prospecting
  • Ebooks
  • Marketing Strategy
  • Salesforce.com
  • Web Design
  • Strategic Planning
  • Editing
  • New Business Development
  • Web Marketing Strategy
  • Strategic Partnerships

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Christine C. — Customer Success Consultant at Cengage in Raleigh-Durham-Chapel Hill, NC, US | Unifers