Christine Smith
Strategic Workforce & Enterprise Planning Leader | Driving Capacity, Cost, and Talent Optimization at Scale | Big 4 Experience
- Role
- Assistant Director, Experience Management at EY
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Christine Smith
I lead enterprise-scale workforce and capacity strategy, partnering with senior leaders to translate business demand into optimized talent, cost, and operating models across complex organizations. I specialize in strategic workforce planning, resource optimization, and scenario-based forecasting that enables executive decision-making in fast-changing environments. My work sits at the intersection of strategy, analytics, and operations - connecting long-term business objectives with practical, scalable execution. I regularly collaborate with executive stakeholders to drive alignment across finance, talent, and business strategy.I\'m most energized by roles where strategy meets execution - helping organizations make smarter, data-informed decisions about their people, priorities, and future growth.
Experience
Assistant Director, Experience Management
Aug 2023 — Present · Dallas-Fort Worth, TX, US
Serve as Experience Manager for the Finance and Business Transformation competencies within the Government and Public Sector (GPS) Practice, conducting weekly calls with competency leadership and providing weekly reports• Assign appropriate client service personnel to engagements by accessing information presented, reviewing options available and presenting recommendations based on sub-area policies and client requirements. Challenge hours and personnel scheduled as appropriate to make sure of efficient utilization of resources.• Analyze and plan utilizing scheduling tools to assist in forecasting hours, tracking utilization and monitoring headcount, raising issues identified to Resource Management leadership.• Build relationships and communicate continuously with client service personnel to identify personal schedule preferences and career development issues, focusing on engagement needs while balancing the preferences of the individual.
Education
Purdue University
Master of Arts (MA)
University of Dayton
Bachelor of Arts (BA)
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