Christine Ruf
Team Lead Customer Success Management @machtfit GmbH
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WORK HISTORY
Team Lead Customer Success Management @machtfit GmbH
Berlin, DE
Managing key customers to maximize customer satisfaction and retention- Developing and conducting strategic executive business reviews with stakeholders to align on business goals and plan future actions collaboratively- Promoting people development in line with company objectives and individual employee growth- Engaging in project-based work with a strong focus on process optimization to enhance efficiency and quality- Preparing and analyzing reports for success measurement and process improvement- Collaborating closely with other teams to enhance product features, ensuring optimal integration and utilization of our solutions- Consulting with employees and providing support in critical areas to improve performance and job satisfaction- Conducting feedback sessions to foster continuous improvement and employee engagement- Prioritizing team member development and fostering team spirit to drive company objectives forward
EDUCATION
NEGOCIA - Centre international de formation à la vente et à la négociation commerciale
Bachelor of Arts (B.A.), Marketing
Hubert Burda Media India Pvt. Ltd.
Praktikum
Sto AG
Industriekauffrau
Berlin Professional School – HWR Berlin
MBA European Asian Management
Robert Gerwig Schule
Fachhochschulreife
HFU Business School
Bachelor of Arts, Internationale Betriebswirtschaftslehre
ABOUT CHRISTINE RUF
MBA graduate with a global mind-set and intercultural competences. Through her working experience in India she established a solution oriented work style and the ability to respond to unforseen developments. When presented with a challenge, committed to finding an answer through innovative, strategic problem solving and analytical thinking. Possesses a well- earned reputation as a leader and mentor when interacting with other team members and, personally, can function well as part of a team effort or work independently.
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