Christine Picano

Senior Claims Management Software Specialist @Vca Software

ON, CA

Virtual Claims Adjuster is a privately owned North American corporation specializing in insurance claims management software and web based technologies for the claims industry. The VCA business platform pioneered various new concepts in the insurance industry. Concepts such as the introduction of Software as a Service (SaaS) business models, both user and incident based costing options, enhanced environment options, mobile platforms, and many more. The VCA brand has become synonymous with quality and we are best known for our industry leading up-time and reliability, rapid support response times, and ability to offer consultative services when required.Responsibilities include: working collaboratively with other members of the Leadership and Operations Teams to execute an operations strategy designed to meet operation ambitious growth goals. This is done through monitoring business performance and surface insights to stay ahead of opportunities, drive scalable growth strategies, and help support their execution. I also lead cross-functional initiatives as per management\'s request, staying abreast of, and share industry, competition, and customer behavior trends that can impact sales and growth of VCA.