Christine McCabe

About Christine McCabe

As a Customer Success Manager at Dennemeyer, I leverage my master\'s degree in International Management and my extensive background in IP life-cycle management and services to create and deliver a client-centric and sustainable success platform. My goal is to help our clients achieve the greatest ROI and business value from our global full IP management software and services, and to foster optimal client experience, adoption, retention, expansion, and loyalty.With several years of experience in the IP field, I have developed and implemented process improvement initiatives, coordinated cross-functional teams, and streamlined operations and workflows for various IP-related functions, such as docketing, paralegal practices, invention submission, IP administration, global portfolio management, IP portfolio analytics, and agreement obligations management. I have also driven the transition of the management and payment of global IP maintenance and annuity fees, resulting in significant cost savings and efficiencies. I am passionate about customer success, and continual learning, and I strive to bring Dennemeyer\'s IP solutions into the core of our clients\' businesses.

Experience

1. Customer Success Manager

   Dennemeyer

   Feb 2020 — Present

Education

• Manhattanville College

  Master of Science

• Mercy College

  Bachelor of Science

Skills

• Licensing
• Legal Assistance
• Cross-Functional Team Leadership
• Strategy
• Efiling
• Management
• Intellectual Property
• Leadership
• Process Improvement
• Legal Project Management
• Project Management
• Patent Prosecution
• Pharmaceutical Industry
• Business Process Improvement
• Patents
• Document Management
• Microsoft Office
• Program Management