Christine Madala

Program Director - Strategic Hit Customers Implementation @Amadeus

Nice, FR
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2023 — Present

Program Director - Strategic Hit Customers Implementation @Amadeus

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Provence-Alpes-Côte d\'Azur, FR

Hotel IT:Having combined key acquisitions and internal state of the art developments, Amadeus Hospitality is now having a really reach product portfolio covering RES, CRM, Web & Video, PMS, SO, S&C, BI with different flavors capable to address all segments needs from simple independent properties onto very complex top 15 chains. And we want to do even better and provide more value to our customers by Harmonizing, Integrating further, Simplifying our solution and moving onto the Cloud based Hospitality Enterprise Platform that will drive our customers success. This transformation is complex and touches all aspects of our Customer value chain, it is therefore managed thru our Enterprise Platform Convergence Program.Hotel IT Platform Portfolio Management: Trying to bring more synergies, efficiency, visibility an predictability in our solution delivery we are moving our Global portfolio into a Lean Portfolio Management model. This transformation is a major enabler of our Convergence Program.

EDUCATION

1984 — 1985

ITI International Technology Institute

DUT, Computer science

SKILLS

Software DevelopmentScrumSoftware Project ManagementCrmBusiness IntelligenceLeadershipService DeliveryBusiness AnalysisPeople ManagementPre-SalesProject ManagementRequirements AnalysisIntegrationConsultingBusiness StrategyBusiness DevelopmentAnalysisAgile MethodologiesTestingManagementSqlTeam ManagementIT StrategyAirlinesProduct MarketingProgram ManagementSoftware EngineeringAgile Project ManagementProduct ManagementTeam LeadershipIT Service ManagementChange ManagementStrategyE-CommerceInformation Technology

ABOUT CHRISTINE MADALA

Management: Managing up to 18 direct reports, Management of a division of more than 100 people spread in Americas, Europe, Asia.Technical: Development, head of development teamMarketing: Product manager, Head of Product management department Program Management: management of programs of different sizes and within different businesses (major airlines migration onto Amadeus PSS (BA, Qantas, Singapore), Major Hotel Migration onto our CRS (IHG), Product decommissioning Projects, Cloud migration Programs.Business: Airline IT and Distribution, travel Agency, Cruises, Tout operators, Hotel IT.Main Product experience: Reservation, Ticketing, HIT (SC & SO, RES, PMS)Personal skills: good communication, team spirit, leadership, multi-cultural approach (Europe/US/Asia.), accountable and pro-active, customer focus.Languages: French, English, Italian, GermanWorking experience in the states: 4 years

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Christine Madala — Program Director - Strategic Hit Customers Implementation at Amadeus in Nice, FR | Unifers