Christine MacUs

About Christine MacUs

Pharmacist with broad and extensive experience managing operations and resources for the healthcare industry. Successful at developing, leading, and molding teams to achieve aggressive business goals. Highly effective at leveraging customer relationships, strategic plans, and business processes to create and generate new growth opportunities. Hands-on, transformational leader with proven track record overseeing procurement/inventory requirements, customer relations, budgeting, financials, and patient counseling. CORE COMPETENCIES• Team Leadership & Collaboration• Strong communicator with the ability to communicate complex ideas• Passion for results, strategy, & hands-on execution• Expert ability to handle multiple projects with ease • Reasoning & Judgement• Evidence-Based Practice • Professionalism & Ethics• Professional Knowledge & Skills • Safety & Quality Improvement• Medication Expert CAREER HIGHLIGHTS• Inventory - Implemented a daily ordering system which helped control inventory.• Sales - Generated 900% in prescription growth in two years by providing superior customer service and promoting new drug products based on physician recommendations. • Award Winning - Certificate of Excellence for outstanding overall Pharmacy Team improvement in District.• Customer Service - Earned a five-star customer service award. Customer Service improved by 240% in 4 months. • Productivity - Maintained perfect loss prevention scores while at Eckerd Drug.

Experience

1. Pharmacist

   CVS Health

   Jan 2005 — Present · Northampton, PA, US

   9,800-store pharmacy retail chain with more than employees.Oversees operations of a retail pharmacy with accountability for receiving/processing prescriptions, patient counseling, vaccine administration, staff training and development, inventory control, process improvements, procurement, and budgeting. Consults with patients on prescribed medications and OTC products. Selected Achievements:• First pharmacist at this location to do Flu clinics and Flu shots at the store level.• Established Flu clinics run by CVS at employer’s place of business.• Surpassed Flu Shot goal three years in a row. • Increased prescription business from 1,900 to 3,700 prescriptions per week in 8 years.• WeCare (Customer Service) improved by 240% in 4 months. • Certificate of Excellence for outstanding overall Pharmacy Team improvement in District 3, February 2008.

Education

• University of the Sciences in Philadelphia

  Bachelor of Science in Pharmacy

  1988 — 1993