Christine Stevens

About Christine Stevens

A solutions-focused and analytical PMP Certified leader, I have demonstrated experience in Business Analysis and Project Management in the government management and information technology industries. Adept at driving complex projects from concept to completion with strong business acumen, I possess a keen ability to form collaborative relationships with internal and external stakeholders. Among my many talents is a proven track record of developing high-performing and engaged teams. Technical proficiencies include Microsoft Office Suite, JIra, MS Project, Visio, PeopleSoft, and NMLS.Areas of expertise include:· Project Management· Business Development· Business Analysis· Stakeholder & Vendor Management· Compliance· Program Management· Data & Analytics· Leading Global Teams· Leadership & Team Effectiveness· Cross-Functional Collaboration

Experience

1. Manager - Strategy and Consulting

   Accenture Federal Services

   Sep 2022 — Present · Arlington, VA, US

   Technical Project Manager, AI and Automation SolutionsLead technical team implementing AI and automation solutions to modernize business, improve efficiency, and reduce overhead costs. Support strategic decision-making and drive AI-based solutions. Develop Business Analyst team. Leads team that launched a resume mapping tool that saved $1.25M annually. The team won a company award for the resume mapping tool.Process Optimization Workstream Lead Lead workstream simplifying and streamlining processes and operating models, modernizing technology and improving the employee experience from analysis to implementation. Lead HR Transformation workstream responsible for business process redesign, change management and data analysis activities. Conduct research and workshops to assess current state, identify and recommend future state vision, and develop project roadmaps and value cases for leadership. Process optimizations saved approximately $1.7M.Program Manager Spearhead multiple contracts with the client, all supported by global teams based in the US and India. Ensure compliance with all project schedules, budget, and SLAs. Expanded work with client to include Agile and organizational transformation throughout the organization.Cloud Managed Services (based out of India)• Contract extended for three-year base and two one-year options, approximately $10M• Team consistently met or exceeded all SLAs and zero security incidents over five years• Work with client and FinOps Team to recommend cost saving measures• Maintain budget with no cost overruns• Team attrition rate less than 3% over two yearsUI/UX Development• Oversee team of Agile developers and testers out of the India delivery center modernizing client\'s web applications.• No cost overruns while delivering work ahead of schedule.Agile Transformation• Program management for US-based team leading organization to a lean portfolio management and product-oriented delivery model

Education

• ESI International/George Washington University School of Business

  Professional Certificate in Business Analysis

• ESI International/George Washington University School of Business

  Master's Certificate in Business Analysis

• Baylor University

  BA, Journalism and Foreign Service

• Duke University Office of Continuing Studies

  Professional Certificate in Program Management

Skills

• Microsoft Project
• Visio
• Strategy
• Copy Editing
• Peoplesoft
• Strategic Planning
• Change Management
• Business Analysis
• Ibm Doors
• Program Management
• Documentation
• Software Development
• Customer Relations
• Integration
• Information Technology
• Document Management
• Process Improvement
• Requirements Analysis
• Microsoft Office
• Enterprise Resource Planning (Erp)
• Regression Testing
• Microsoft Word
• Communications
• Business Requirements
• Customer Service
• Agile Methodologies
• Problem Solving
• Management
• Sharepoint
• Testing
• Quality Assurance
• Technical Writing
• Consulting
• Test Cases
• Analysis
• Project Management
• Software Documentation
• Sdlc
• Requirements Management
• Salesforce