Christine M. Lofthouse
Healthcare Operations & Revenue Cycle Leader | Expertise in Risk Adjustment, Provider Relations & Health Plan Optimization | Driving Financial Performance, Operational Efficiency & Strategic Growth
- Role
- Assoc Director, Retrieval Client Engagement Operations at Optum
- Location
- Lake Forest, CA, US
- LinkedIn followers
- 500 followers
Experience
Assoc Director, Retrieval Client Engagement Operations
Jan 2026 — Present
Lead onboarding and execution of complex risk adjustment initiatives for Medicare, Commercial, and Medicaid clients.• Serve as the primary point of contact for medical record retrieval operations and coding inventory management.• Identify, define, and present strategic opportunities to enhance client outcomes and program performance.• Act as a subject matter expert on risk adjustment retrieval methodologies and best practices.• Manage and mentor a team of seven project managers while overseeing delivery for 30+ client engagements.
Education
The George Washington University
Master of Healthcare Administration, Health/Health Care Administration/Management
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