Christine Huffer
Vice President, Customer Experience (Executive Leadership Team) @Bunzl Retail Services
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WORK HISTORY
Vice President, Customer Experience (Executive Leadership Team) @Bunzl Retail Services
Morton Grove, IL, US
Leader of global account management, sales operations, customer service, and contract execution across $600M division.• Driver of customer excellence by creating standardized frameworks, process documentation, and cross-functional operating models.• Led development of new account onboarding playbooks, improving speed-to-impact and service consistency.• Exceeded 2025 sales budget by $35M; expanded own-brand revenue by 30%, adding $4M margin.• Secured $25M in renewals and new business through executive-level client engagement.• Represented division at Bunzl Global Leadership Conference (top 100 of 24,500), May 2025.
EDUCATION
University of Notre Dame
Bachelor of Science, Civil Engineering
University of Notre Dame - Mendoza College of Business
Executive MBA
ABOUT CHRISTINE HUFFER
Strategic, high-energy executive with 15+ years leading delivery excellence, operational transformation, and cross-functional teams across global, high-growth organizations. Proven track record building scalable operating models, creating SOPs and playbooks, driving quality, and enabling client-facing teams to deliver consistent, high-impact results. Expert in change management, organizational effectiveness, go-to-market execution, and data-driven continuous improvement. Recognized for leadership, collaboration, and executing complex initiatives in fast-paced, high-pressure environments.
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