Christine Horvath
- Role
- National Director of Customer Operations at Leaf Home
- Location
- Hudson, OH, US
- LinkedIn followers
- 500 followers
Experience
National Director of Customer Operations
Feb 2021 — Present · Hudson, OH, US
Christine Horvath is the National Director of Customer Operations at Leaf Home, one of the leading and fasting growing home remodeling companies in the country. Christine is accountable for maintaining and improving customer service and brand health—including engaging customers through effective service and using risk management strategies to attain the company’s goals. She is a strategic and empathetic leader who empowers her teams to implement innovative and thoughtful solutions in their customer relationships. Christine has a long-standing history of passion for people, process, and positive outcomes!
Skills
- Program Management
- Experienced Speaker
- Outlook
- Budgets
- Marketing
- Healthcare Reform
- Employee Benefits
- Business Relationship Building
- Injury Management
- Team Building
- Management
- Customer Retention
- Customer Service
- Risk Management
- Workplace Safety
- Account Management
- Presentations
- Recruiting
- Coaching
- Analysis
- Process Improvement
- Health Insurance
- Leadership Development
- Human Resources
- Business Networking
- Training & Development
- Disability Management
- Case Management Services
- Leadership
- Employee Relations
- Strategic Planning
- Healthcare
- Supervisory Experience
- Negotiation
- Conflict Resolution
- Benefits Administration
- Written & Verbal Communication Abilities
- Workers' Compensation Claims
- Contract Negotiation
- Litigation
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