Christine G.

Team Lead, Customer Success

Role: Team Lead, Customer Success at Mindtickle
Location: San Francisco, CA, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Christine G.

Helping enterprise organizations build an effective training curriculum.

Experience

Team Lead, Customer Success
Mindtickle
Nov 2021 — Present · San Francisco, CA, US
Led strategic enablement initiatives for enterprise clients, driving adoption of sales readiness programs across Fortune 500 companies-Partnered with C-suite and VP-level stakeholders to guide onboarding, growth, and renewal strategies, consistently reducing churn-Built and scaled customer success processes, including success planning, QBRs, and executive alignment frameworks-Mentored and developed a team of CSMs, focusing on cross-functional collaboration, proactive customer management, and career growth-Acted as voice of the customer internally, influencing product roadmap and support operations to drive retention and customer satisfaction.

Education

Pasadena City College
Associate of Arts (A.A.), Social Sciences
UC Santa Barbara
Bachelor of Arts (B.A.), Anthropology

Skills

Powerpoint
Microsoft Excel
Procedure Development
Leadership
Office Procedures
Bilingual
Account Management
Proposal Writing
Social Media
Market Research
Editing
Editorial
Salesforce.com Administration
Event Planning
Event Management
Sales & Marketing
Customer Relationship Management (Crm)
Account Executives
Customer Service
Microsoft Office
Live Events
Business Development
Contract Management
Cold Calling
Sales Prospecting
Public Relations
Organization
Data Management
Salesforce.com
Email Clients
Data Analysis
Government

Contact information

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Current company

Razorpay

Software Development · 4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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