Christine Gomez

Associate Director of Sales Enablement @Helix Wireless

As an Associate Director in Sales Enablement, I oversee the enhancement of sales and operational processes to empower our sales team and capitalize on growth opportunities. One of my key contributions has been designing an onboarding process tailored to ensure new IoT clients transition seamlessly from sales to implementation, providing them with personalized experiences and valuable resources.In addition to managing platform onboarding, I lead initiatives to simplify our services and provide support, crafting user-friendly guides and demonstrations to drive growth. I\'m also responsible for assessing and implementing SaaS and PaaS tools to support our team, offering training and ongoing assistance to maximize their effectiveness.In addition to these responsibilities, I also provide consulting services to our MVNO customer, aiding in the development of sales and support processes, as well as conducting reporting and system analysis. By offering operational strategies, I help drive growth and ensure our customers receive a simple and seamless onboarding experience.Furthermore, I oversee performance analysis and reporting, leveraging data to identify areas of success and areas for improvement. Cultivating a positive team culture, I provide regular feedback and support to keep everyone motivated and engaged.My ultimate goal is to ensure our operations run smoothly, our sales team excels, and we consistently deliver on our promise to provide a straightforward and seamless onboarding experience for our customers.