Christine Gardner

About Christine Gardner

Technical Product Manager - Performance & Reliability Tools (TLA)QA Test Lead of Starbucks hybrid cloud solution in both Edge and Cloud Platform space.Insanely focused on Automating low-value, repetitive processes in order to transform Technologists\'/Customers\' experiences with Technology and Devices.Passionate about delivering quality-tested software.20+ years expertise with black box, white box configuration testing building and maintaining lab test store hardware and devices.Proficient in Jira/Confluence, GitHub, Splunk, Azure, Azure ADO, Oracle-Marimba (EMC, Channel, Report and Policy center tools). Used Hashicorp, Venafi and CyberArk. Knowledge of Databricks, qTest and Service Now.Member of Team that delivered Smart-safe (integrated store to courier deposit solution). Tested and supported Starbucks Cash Management application including its integrations with RSM and ELK technologies.Managed 175+ servers in multiple FGIDs utilizing Kenna application. Implemented New Relic/Pager Duty/Slack telemetry solution on web and api servers using Powershell scripting.

Experience

1. Software Qa Lead

   Starbucks

   Dec 2019 — Present · Seattle, WA, US

Education

• Highline Community College

  AA, general, computers

  1998 — 2001

• Arizona State University

  Bachelor of Science (BS), Information Technology

  2014 — 2020

• Colton High School

  Diploma

  1980 — 1984

Skills

• Quality Assurance
• Business Analysis
• Istqb
• System Testing
• Process Improvement
• Manual Testing
• Istqb Certified
• Microsoft Sql Server
• Software Quality Assurance
• Sql
• Visio
• Quality Center
• Test Cases
• Waterfall
• Requirements Gathering
• Software Development Life Cycle (Sdlc)
• Business Process
• Agile Methodologies
• Networking
• Black Box Testing
• User Acceptance Testing
• Agile Testing
• Sharepoint
• Testing
• Regression Testing
• Test Planning
• Software Documentation
• Sdlc
• Ctfl