Christine Frost

WORK HISTORY

EDUCATION

ABOUT CHRISTINE FROST

As a Client Management Leader with over 15 years of experience in Sales, Customer Success and Business Development in the SaaS, Health, Wellness and HR Benefits space, I have a track record of driving revenue growth, improving processes, and developing dynamic teams, while forging strong client relationships. I see the Customer Success function as the connective tissue of an organization; leveraging client feedback and data and acting as the voice of the customer allows me to not only deliver exceptional client services and advocacy, but leads to more cohesion internally between Sales, Marketing and Product, facilitating a better Go-To-Market strategy. I thrive in a collaborative environment, where a team harnesses each other\'s strengths and consequently is greater than the sum of its parts. I take a consultative approach to develop a complete understanding of a client, their unique business objectives, and desired outcomes. Key to my success is cultivating relationships rooted in authenticity and integrity, and a genuine desire to help. I get excited about training and onboarding, solving problems and demystifying complex topics and strategies, empowering others, and seeing their a-ha moments! My interests lie at the intersection of wellness and technology. I like to operate with a growth mindset and continuously learn; I am currently immersing myself in the exciting world of Generative AI to understand and incorporate its applications into my professional and everyday life.