Christine Ferraro
- Role
- Customer Success Account Manager at Microsoft
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
Customer Success Account Manager
Jul 2021 — Present
Act as a business advisor to organizations providing services aligned to the customer\'s priorities in order to maximize the business value of their Microsoft investment. Responsible for the overall growth, quality, and satisfaction of the customer\'s services relationship. I manage a multi-million-dollar portfolio of strategic accounts while strategizing with C-Suite and IT staff. Proficient in understanding the profitability of our cloud services through portfolio management including contract consumption, contribution margin, operational expense management, and revenue growths.
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