Christine Durkee

About Christine Durkee

Certified Agile Specialist with 12 years of Project Management experience having…

Experience

1. Engagement Delivery Manager

   Salesforce

   Oct 2020 — Present

   Salesforce Project Manager - Create and manage project plans; monitor and review project progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success - Ensure on time and on budget delivery of projects while also ensuring that project gates and governance are properly adhered to during the execution of the project - Track utilization of project resources and manage this against the resource allocation and budget- Manage day-to-day execution of project implementations. Assist with the planning, tracking, documentation and status updates for the project - Be the primary customer interface and perform project management activities that ensures adherence to Salesforce methodology and project gates and governance- Exercise solid project leadership skills combined with strong business acumen and in-depth analytical skills - Facilitate requirements gathering and assist with the creation of project deliverables - Facilitate and own the creation of salesforce technical design documents for complex projects, by interfacing with Technical Architects and Developers - Provide hands on configuration/customization of the salesforce product - Adopt a standardized development lifecycle methodology for all projects - Identify opportunities to leverage all Salesforce technologies - Facilitate review sessions with the client and your team - Participate in end to end implementation planning including project management, issue management, communication and change management - As necessary, write and review QA and UAT test scripts - Manage UAT with end users including coordination and user acceptance sign-off - Prepare user documentation and training documentation as necessary - Leverage business knowledge and expertise to drive business process improvements - Establish and maintain trusted advisor relationships with client project stakeholders by providing vision and future product roadmapping

Education

• Towson University

  Bachelor of Science (B.S.), Political Science and Government

  2004 — 2008