Christine de Silva

Senior Strategic Vendor Manager @LSEG

London, GB

Overseeing the contract management lifecycle of 3 strategic vendors (Tier 1 & 2) across LSEG, whilst ensuring contractual deliverables & obligations are met in alignment with technology strategy & changing business requirements.Pre-Contracting• Collaborate with stakeholders to forecast, define requirements & align with business/ technology strategies• Work with procurement to provide input on contract negotiation for favourable terms & conditions• Facilitate the creation & stakeholder approval of contract documentationPost-Contracting• Primary point of contact for all contractual matters• Maintain effective vendor relationships• Monitor vendor performance against SLAs & contractual deliverables & obligations• Conduct regular service reviews & governance meetings to track performance & address concerns• Proactively manage contract changes, renewals, terminations, & transitions• Resolve contractual disputes & service issues, escalating as necessary• Using tools such as Exit Plans & Disaster Recovery Plans to ensure service resiliencyControl & Governance• Develop & implement vendor management frameworks/ policies for compliance & consistency• Facilitate vendor audits & due diligence assessments to comply with regulatory & organisational requirements• Identify, manage, & mitigate third-party risks, including designing, operating, & testing effective controlsPolicy & Process• Adherence to LSEG contracting processes, compliance standards & service management protocols.• Develop, implement and communicate vendor management processes & procedures• Continuous improvement initiatives (automation) to enhance efficiency, effectiveness, & cost reduction of processesFinancial Management• Manage vendor budgets & expenditures, ensure cost-effectiveness & align with financial targets• Review & approve vendor invoices, verifying accuracy & compliance with contractual terms• Forecast vendor costs & identify opportunities for cost savings & efficiencies

Birmingham City University

Master of Science - MS

University of Sri Jayewardenepura

Bsc. Operations and Technology Management (Special)

The Chartered Institute of Management Accountants

CIMA Passed Finalist

Institute of Western Music and Speech

Registered Teacher for Western Music