Christine Anderson

WORK HISTORY

EDUCATION

SKILLS

ABOUT CHRISTINE ANDERSON

Experienced technology leader in the transportation, logistics and education sectors.Practical knowledge of PMBOK, ITIL, and Six Sigma practices with broad responsibilities delivering technical solutions while fulfilling and exceeding service expectations. Expertise in IT management, security compliance, service management, IT operations, process improvement, and business continuity. Practical experience establishing and meeting KPIs through service level reporting, directing 19+ engineers against budgets of $2M annually.Eleven years IT Operations leadership across multiple disciplines including UNIX, Solaris, VMS, Linux, and Windows. Technologies include virtual servers, virtual partitioning, virtual network, virtual storage, SAN/NAS and Data Recovery, network security, network engineering, directory services, data security and database technologies. The engineering and sustaining teams track to KPIs through monthly metric reporting and rewards are based on meeting or exceeding Service Level Agreements. Well versed in life cycle management, budget, audit response, personnel hiring and performance management.Responsible for developing operational processes for a new cloud-based, EasS venture (Education as a Service) marketed to large universities. Utilized Salesforce.com to build customized Student Information Systems and call routing interface for Advisors. Driver for a multi-year,$59M strategic program consolidating four data centers with more than 5,500 devices, 250 legacy applications, database. Ground floor build-out of the Business Continuity and Disaster Recovery site at a remote co-lo. The consolidation tracked on budget, achieved 85% virtualization with zero disruption to production services.Managed global vendor relationships with HP, Microsoft, Symantec and Dell. Designed and integrated a global directory and key player in relocating systems and services from Seattle to Arizona and subsequent datacenter optimizations.