Christine Palmer

About Christine Palmer

An experienced outside-the-box-thinking operations manager with a strong focus on employee development, empowerment and retention. An innovative problem solver passionate in the growth and success of the company.

Experience

1. Director of Operations

   Rutter Mills LLP

   Apr 2013 — Present · Norfolk, VA, US

   Oversees, optimizes and advances all firm operations, Cybersecurity, IT, Intake Center and Front End Departments, Mass Torts Department, and Client Services Department.• Engages in continuous coaching and mentoring to enhance each Department’s aptitude, efficiency and performance.• Collaborates with CEO and other decision makers to maintain an innovative and dynamic edge. Holds interactive monthly meetings to enhance delivery and approach.• Maintains a partnership with local and national law firms while managing all referred-out cases and national campaigns.• Strategizes on-brand and progressive marketing initiatives and software integrations.• Prepares and assesses comprehensive weekly, monthly and quarterly firm data. Utilizes these data stories for projections, forecasting and current health of the business.

Education

• Tidewater Community College

  Associate's degree, Social Sciences

  2006 — 2008

Skills

• Data Analysis
• Microsoft Office
• Sales
• Blogging
• Marketing
• Adobe Creative Suite
• Notary Public
• Customer Service
• Travel Arrangements
• Leadership
• Social Networking
• Brand Awareness
• Social Media Marketing
• Google Docs
• Spreadsheets
• Customer Satisfaction
• Training
• New Store Openings
• Inventory Management
• Hospitality
• Social Media
• Customer Relationship Management (Crm)
• Crm
• Graphic Design
• Executive Administrative Assistance
• Food Cost Management
• Visual Merchandising
• Marketing Communications
• Management
• Event Planning