Christina Mayr

About Christina Mayr

If you put it in front of me, I will not only learn it, but excel at it. I am a graduate…

Experience

1. Documentation Team Manager & Senior Information Architect

   Epic Games

   Oct 2018 — Present

   Lead a team of technical writers and instructional designers who leverage business and technical content to improve the employee experience with technology and IT services. Serve as product owner, content strategist, and communications consultant for IT engineering projects. Continually striving to provide the best information experience for all users. As a Manager, I: Provide strategic direction and drive the development and implementation of information development products, processes and projects supporting Epic IT\'s key objectives. Collaborate with other teams to assess, assign, and track content development work. Mentor, develop, and coach writers and provide training and professional development opportunities. Establish best practices, drive the development of effective documentation, and create templates, guides, and frameworks for writers. As an Information Architect, I: Design, develop, integrate, maintain, streamline, and document tools/processes. Create reuse strategies for related content in Confluence Wiki and Google Docs. Maintain a label taxonomy to improve search in Confluence. Manage document lifecycles and governance.

Skills

• Dita
• User Experience
• Online Help
• Publishing
• Content Development
• Microsoft Word
• Writing
• Oxygen
• Section 508
• Visio
• Web Content
• Software Documentation
• Editing
• Technical Writing
• Technical Communication
• Structured Authoring
• Content Management
• Newsletters
• Framemaker
• Audience Analysis
• User Interface Design
• Darwin Information Typing Architecture (Dita)
• Xml