Christina L.

Creative Problem Solver | Supply Chain & Logistics | Healthcare Insight | Marketing-Minded with a Strategic Edge | Commercial Artist

Role
Customer Care Advocate at Optum
Location
Houston, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Christina L.

I bring strategic insight, creative thinking, and clarity to complex problems while…

Experience

  1. Customer Care Advocate

    Optum

    Jul 2025 — Present

    As a Care Advocate at Optum, I support hundreds of patients each month by navigating complex healthcare systems, identifying care gaps, and ensuring timely access to essential services. My work plays a key role in reducing unnecessary hospital admissions and improving patient outcomes, resulting in estimated savings of over per month. I apply strategic thinking, empathy, and precision in a high-volume, fast-paced environment while contributing to both patient well-being and cost containment.

Education

  • Houston City College

    Associate of Arts, Multi-/Interdisciplinary Studies, General

  • Houston City College

    Associate of Arts, Business Administration and Management, General

  • University of Houston

    Bachelor of Science - BS, Supply Chain and Logistics Technology

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Christina L. — Customer Care Advocate at Optum in Houston, TX, US | Unifers